How two Fort Worth women are promoting more empathetic health care, with the bottom line in mind | Fort Worth Report
J.R. Labbe had one thought as she walked down a hospital hallway with John Peter Smith Health Network’s then-president in 2012. With a smile on their faces, each employee wearing a JPS name tag said hello to their boss, Robert Earley. He responded every time with some sort of personal question, Labbe said. The experience … Read more
